Type the invoice number to credit into the ‘Number’ field
Click ‘Find’
In the ‘Reason’ field select a suitable reason from the LOV
Click the ‘Credit Lines’ button and a new window opens up
Click into the ‘Num’ field and select the line to credit. If there is only one line on your invoice, only that line will appear
In the ‘Quantity’ field, type in the quantity to credit preceded by a minus (-)
Save your work
Make a note of the credit memo number
Inform your authoriser of the number and make sure they authorise (complete) it
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